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SKILLS

  • Website/App redesigns and digital transformations.

  • Design thinking (user goals, journeys, prototypes, testing).

  • Scoping/Managing multiple projects from plan to launch.

  • Working with C-Level executives to drive change.

  • Spearheading design processes that drive innovation.

  • Growing, leading, and coaching high-achieving teams.

EXPERIENCE

 

Shatterproof
Vice President, Digital Marketing

  • Redesigned Shatterproof.org & TreatmentATLAS.org to reach millions with lifesaving resources.

  • Responsible for all digital channels (web, email, social). Raised $4M+ to support Shatterproof work.

AARP
Member Experience Consultant

  • Oversaw a cross-functional team of 50+ to unify digital experiences used by millions of customers.

  • Partnered with stakeholders throughout the organization to align on digital transformation priorities.

U.S. Holocaust Museum
Associate Director, Digital Engagement

  • Built digital products to expand and diversify Museum’s audience, increasing engagement 40%. 

Choice Hotels
Senior Manager, UX Team

  • Oversaw all web and mobile products ($1B revenue/year).

  • Managed researchers, interaction & visual designers, UI coders, and PMs. Grew team from 2 to 8.

Apollo Education Group
Senior Designer/Program Manager

  • Redesigned Phoenix.edu products to increase usability for hundreds of thousands of students.

  • Facilitated C-level decision-making for projects over $1M.

Travel Channel Media
Senior Digital Program Manager

  • Oversaw all digital projects (30+ per year).

  • Led a $4.3M redesign of TravelChannel.com (7 staff/3 vendors in several countries).

National Geographic
Digital Project Manager

  • Redesigned the National Geographic websites to improve content delivery and audience reach.

  • Reimagined the Complete National Geographic, a digital copy of 120 years of magazines.

Booz Allen Hamilton
Digital Project Manager

  • Created a digital strategy for the Smithsonian Natural History Museum to share 26M objects digitally.

  • Oversaw digital transformation engagements at Office of Personnel Management, Homeland Security, and Treasury.

Hallmark Cards
UX Designer

  • Designed digital products - including membership, ecards, flowers - and led UX testing to ensure ease of use.

  • Created store location functionality to drive online traffic to offline store locations.

EDUCATION

 

Georgetown University
MBA, Marketing and Operations

Creighton University
BSBA, Information Systems​

TOOLS & CERTIFICATIONS

 

Tools

  • Design/UX: Adobe Photoshop, Visio, Axure, UserTesting.com, Optimal Workshop. Experience managing a UX lab.

  • CMS and Analytics Tools: Adobe Experience Manager, WordPress, Drupal, Google Analytics, Adobe Analytics.

  • Certifications: Project Management Professional (PMP) and graduate of the Travel Channel Video Academy.

Certifications

  • Project Management Professional (PMP) and graduate of the Travel Channel Video Academy​

2020 - Present

2017 - 2020

2012 - 2014

2008 - 2010

2007 - 2008

2005 - 2008

2000 - 2003

2005

2000

2015 - 2017

2010 - 2012

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